"michale bauer" news and stories

Michael Bauer posted a very interesting story from a reader on his SF Chronicle blog, Between Meals. The gist of it is that, on Mother's Day, the reader and his family showed up at a restaurant, arriving at the time of their reservation, to find that their table (and name) had been taken by another, already seated, party. The manager must not have believed that this family had actually placed the original reservation because, instead of offering to seat the displaced patrons as soon as possible, offering them free drinks in compensation, or even double-checking the cell phone number on the reservation, he said "you need to wait until a vacancy occurs in the reservation list. As it is Mother's Day, and we have only so many tables available, it may be an hour or so." 

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