After reading this story at our sister site That's Fit, I may look at my local Starbuck's barista a little differently the next time I stop in for a triple venti non-fat peppermint white chocolate mocha. Apparently a Starbuck's employee and one of her long-time regular customers had developed a friendship of sorts. If you've ever worked in the food and beverage industry, you'll know this happens often - serving the same people day in and day out, you tend to find out a lot about their lives. As much as they talked over the course of three years though, the customer, Annamarie Ausnes, hadn't revealed that she was suffering from polycystic kidney failure until it got to the point where her kidneys were only functioning at 15 percent and she would be needing a transplant.
Annamarie's husband and son weren't matches, and she was already on a very long waiting list for a donor when she happened to mention it to Sandie Anderson, her barista. Sandie immediately volunteered to be tested, and was found to be a perfect match.
Earlier this week, surgeons removed one of Sandie's kidneys and successfully transplanted it into Annamarie. Both ladies are doing well and are expected to make a full recovery. Now that is going above and beyond in the way of customer service.
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