Photo: Scott Beale/Laughing Squid
Diners rated regional chains over traditional heavyweights in a survey of overall customer satisfaction. In-N-Out Burger of Irvine, Calif., took the top spot in the survey of 141 chains conducted by Sandelman & Associates.
Regional faves grabbed top honors in the survey released Monday: In-N-Out Burger moved to the top spot from second place in 2007, receiving a 60 percent "excellent" rating. The popular California burger chain was followed this year by Raising Cane's of Baton Rouge, La., with 59 percent and Giordano's Pizza of Chicago with 56 percent. Pei Wei, which won the satisfaction survey in 2007, finished seventh.











