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Dozens of websites are littered with complaints from fast food and casual restaurant staffers who say that customers show little regard for them when it comes to closing time. Should a restaurant that stays open until 10 p.m. take all comers until they lock the front door? If customers come in at 9:55, should the staff be compelled to stay until those customers devour their last morsel?
Some restaurants try to accommodate their clientele even if it's right at closing time or slightly after. Seating customers after closing time is "possibly the worst policy... that I have seen at a restaurant" according to the Insane Waiter, one of the many blogs that chronicles the travails of the food service industry. The "waiter" told a demanding couple that expected to be seated at 9:55, when the restaurant was closing at 10 p.m, "I'm sorry, but we have people that need to get home to their families, that's why we have posted hours."




