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Posts with tag chronicle

From tipping to service charges

Michael Bauer, the restaurant critic for the SF Chronicle, brought up the subject of service charges at restaurants on his blog. Tipping, whether you like it or not, is still the standard in the US and diners are used to it. Up until recently, the only time that a service charge was included on the bill in lieu of a tip was when you had a very large party out for dinner. Some restaurants, notably higher-end places like Chez Panisse and Per Se, have flat-rate service charged tacked on to the bill regardless of how many diners are in your party, streamlining the process for those footing the bill and giving the restaurant staff an ample enough fee that some of that charge can be diverted to "tip" the back of the house staff.

More recently, in a strange hybrid between the two styles of gratuity payment, at least one restaurant has begun to add on a service charge to cover the back of the house, while expecting customers to tip the waitstaff. Incanto, in San Francisco, is the example that Bauer pointed to. He noticed that they added a 5% service charge to his bill with no explanation. When he asked his waiter, he was told that it was supposed to be in addition to the normal tip, although some customers deducted it from what they would usually leave. Clearly, having both additional fees wasn't working out well for the front of the house staff even if it did benefit those in the kitchen.

As Bauer points out, it sounds like we may be reaching a turning point in this country when it comes to tipping. He says he is "beginning to edge closer to the opinion that maybe an automatic service charge should be applied, or that prices of the menu should fully compensate the staff." It certainly sounds like a reasonable solution.

A restaurant critic's checklist

Last week, Nicole posted about San Francisco Chronicle food editor Michael Bauer's new food blog, Between Meals. If you haven't already, by all means check out his post about the factors he takes into consideration upon reviewing a restaurant. Whether you're a fledgling restaurant critic, an involved diner or just someone who wants more insight into the mind of a food writer, Bauer's list is a great glimpse. It should also serve as a helpful reminder to restaurant staff, especially the front of the house, that in many cases, not a single detail goes unnoticed.

[Via Amuse-Bouche, which was equally fond of Bauer's post.]

SF Chronicle critic gets a blog

Michael Bauer, the San Francisco Chronicle's food and wine editor, as well as their restaurant critic, has just launched a blog, following in the footsteps of the New York Times' Frank Bruni and his blog. Bauer's blog is called Between Meals and has been up and running for about 1 week now. So far, he has included a list of the ten noisiest restaurants in the Bay Area (Town Hall and A16 are the worst offenders), following up on posts about the rising noise levels in eateries. The best part of the blog, though, is the FAQ, where Bauer answers reader-submitted questions about his life, the review process and about what makes him qualified to be a restaurant critic.

Will other critics soon jump on the blogging bandwagon?

SF Chronicle tastes Bay Area pre-popped corn

The San Francisco Chronicle did a taste test of 9 store brands of prepopped, bagged popcorn that they found around the Bay Area. While microwave popcorn doesn't really take that long to make, the bagged stuff offers even more convenience and instant gratification. Not to mention the fact that opening a bag of it will not leave your kitchen smelling like popcorn for the next 24 hours. The Chronicle's criteria? They looked for flavor and appearance, but the most important quality for the popcorn to have was crunch. If it wasn't crispy, it wasn't worth eating, and not all the brands stacked up. Their top two picks were Whole Foods 365 Organic and O Organics, which is the Safeway store brand. Following the top brands were Erin's (from Andronico's market), Bearitos Lite (from Rainbow) and Trader Joe's. The other four finishers? Let's just say that if the taste tester didn't want them, neither do you.

Google's newest restaurant

As if we weren't already envious of the free food that comes out of Google's cafeterias, today's SF Chronicle features a story about the internet giant's latest eatery, Cafe 150. Apparently, the "150" comes from the restaurant's pledge to source all of its ingredients locally, within 150 miles. Aside from being a plus for Google's employees, rumored to number around 4,000, the new restaurant may also be a welcome addition as a buyer from local organic farms. The Chronicle goes on to give a thorough background of Google's food-service program, including the fact that it was spearheaded by the former caterer for the Grateful Dead. Where are the Google goo balls?

[Photo: Craig Lee/Chronicle]

Tip of the Day

December may have peppermint bark, but have you thought to incorporate the taste of autumn into white chocolate with a rich pumpkin swirl?

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