Pizza Hut, along with countless other fast-food outlets, has marketed its product not just with images of oozing mozzarella and sizzling chicken wings but with a promise of
value. Now
Nation's Restaurant News reports that, in a move that may seem counter-intuitive given the current economic climate, the company is switching gears. Rather than focusing on price points or new offerings, Pizza Hut is spotlighting actual employees, putting the emphasis on the diner's in-house experience. Looked at from a larger perspective, the move is a rebranding.
The new tagline, "Your Favorites. Your Pizza Hut," which replaces "America's Favorite Pizza," debuted last Sunday during NFL programming, and it's a potent phrase, Ted Marzilli, senior vice president of New York-based YouGov BrandIndex, told
Restaurant News.
"By saying 'your favorites, your Pizza Hut,' it's a way for them to hold on to saying that they serve America's favorite pizza and that now you can get it your way. Trying to combine the mass appeal across the country with the individualization that person can have is a potentially powerful message."