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Posts with tag HowardSchultz

Starbucks Sells Out...In an Instant!

God knows, I resisted. The bizarre news that Starbucks will soon be releasing "VIA Ready Brew," an instant coffee line has been in the news for a few days now, but I've fought the temptation to attack the coffee retailer. After all, while I'm not a fan of Starbucks, there isn't really any joy in watching a company that built its reputation on the cafe experience sell out its customers for a quick buck. Mediocrity is depressing, even when it is undertaken by a huge, menacing corporation.

It's not like this hasn't been in the cards for a while. After all, the Starbucks marketing leviathan has long since squeezed out numerous independent retailers with its insane market saturation. Along the way, they have sold pretty much everything related to the coffee experience, from mugs to t-shirts, truffles to beans. In the past few years, the name "Starbucks" has become to coffee what McDonald's is to hamburgers, Kleenex is to tissues, and Roto Rooter is to septic systems: it is almost a generic term for a completely commodified service.

Still, I managed to resist the urge to attack Starbucks as they take this final step on the road to self-parody. However, when the company's CEO, Howard Schultz, tried to justify the decision in an editorial on the Huffington Post, I couldn't hold back any longer. Anyone who enjoys watching a corporate tool use self-important business-speak to justify an untenable decision should definitely give it a peek. Schultz begins with a brief analysis of the huge instant coffee market, followed by an explanation of how the chain's core audience will love the new product line. For a final flourish, Schultz ends with a strangely out-of-touch analysis of the company's patrons.

Continue reading Starbucks Sells Out...In an Instant!

Starbucks is feeling the burn...and doesn't want you to smell it

The company that introduced (and hooked) us all on the $4 cup of coffee is starting to feel the burn -- of the economy turning south, and of competitor's cheaper cuppas.

In its annual meeting today, Starbucks' newly-returned founder and CEO Howard Schultz laid out plans for staunching the chains' loss of sales. Among other ideas, the ubiquitous coffee house might introduce loyalty cards...and do away with using flavor-locked bags of pre-ground coffee in its stores.

Seems nobody likes that burned-coffee smell anymore. Instead, stores will once again start using only freshly-ground coffee, and will more carefully tailor its hot food selections to those that don't get in the way of that all-important fresh coffee aroma.

In answer to growing competition from the likes of Dunkin' Donuts and McDonald's (both of which serve a fine cup of coffee, in my humble opinion), Starbucks began testing $1 cup of house coffee in its Seattle stores earlier this year.

Tip of the Day

Your turkey may not be centerpiece of the Thanksgiving spread, if you follow our simple tips on scoring that holiday ham.

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