Skip to main content
Skip to main content

Hot on HuffPost Food:

See More Stories
Tell us what you think for a chance at $1000!

"GratuityTips" news and stories

What Can I Get You Folks? - Server Errors That Servers Hate

mess
Messy table. Photo: Jason Rosenberg, flickr

Hanna Raskin's first waitressing job was at a small Greek diner in Michigan. In the 15 years since, she's worked at a chop suey joint in Mississippi, an exclusive Arizonan country club, a vegetarian eatery and an Irish pub. She currently picks up odd shifts at a seafood eatery in the North Carolina mountains, where she cracks crab legs for helpless tourists. This is the tenth in a series of posts.

As a server, I should have boundless patience with my fellow overworked, undertipped brethren. But as anyone who's dined out with servers knows, food industry pros are often the harshest critics of front-of-the-house shenanigans.

Since servers know how restaurants work, they know exactly who to blame for the mishaps that spoil their eating-out experience. The French onion soup's taking too long? That's so not the fault of the server (many of whom would probably be thrilled to pack all three courses in to-go containers and send their table on its way). The halibut doesn't taste good? That's likely the reason the server skips the employee meal.

Diners should never discount their tips for things beyond the server's control: A corked bottle of wine, too long of a wait at the host stand and dirty bathrooms are comment card fodder, not tip-lowering offenses. But there are certain server behaviors for which I'll almost always knock down a gratuity a few percentage points.

Continue Reading

Filed under: Chefs & Restaurants, Restaurants

Most Popular Stories

  • FDA Still Struggling to Define

    FDA Still Struggling to Define "Gluten-Free"Read More

  • This Omelet Recipe Is Written On the Egg Itself

    This Omelet Recipe Is Written On the Egg ItselfRead More

  • Why Jewish Food Disappoints

    Why Jewish Food DisappointsRead More

Latest Flickr Feed


Sponsored Links