At Cornell University, The Center for Hospitality Research has released a study on communicating complaints, showing that the severity of complaints at restaurants often corresponds with the way in which people give the complaints. The study confirms what you probably guessed -- that the harshest complaints are frequently given face-to-face, though some people offer such complaints via written letters as well.Additionally, study respondents reported that issues relating to food and food service were the "worst failures" that a restaurant could have. Researchers therefore found it "puzzling" that respondents also said that complaints about factors that unrelated related to food or service (such as atmosphere) were the main factors in determining whether a customer would choose to never return to a certain establishment. Though I might not speak up about it, I think a hair in my food or something is the number one thing that would prevent me from returning somewhere, you?
A new study from Cornell University claims to have found a connection between cravings for sweet snacks and fruit, the Associated press 
Want to keep your houseplants from tipping over? Then get them potted. 
Nell I. Mondy, a biochemist and long-time potato expert and advocate, died last week in Ithaca, N.Y. In her 83 years, Mondy extolled a variety of the potato’s virtues such as it’s nutritional value, subtlties of flavor, and agricultural utility. 
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