But can Meyer's Midas touch be duplicated? Based on his phenomenal track record, it's a safe bet that business leaders will be willing to pony up to find out.
Classes start in March at the USHG headquarters in Manhattan. At first glance, the course offerings -- A.B.C.D. (Always Be Connecting Dots), How to Proactively Create a Great Customer Experience; Writing a Great Next Chapter, Mistakes Happen! Turn Disgruntled Guests into Loyal Fans -- sound a little more community-college than high-end "learning business." But the prices say otherwise, ranging from $425 per person for a half day to $1500 for a two-day session. So bet on success: If Meyer has taught us anything, it's that he knows how to make people happy.