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Retired Army Capt. Luis Montalvan, an Iraqi War veteran who earned two Bronze Stars, filed a lawsuit claiming he was assaulted by employees of a Brooklyn franchise, the New York Post reports.
Montalvan claims workers at the Brooklyn McDonald's franchise hit him with the lids to plastic garbage cans when he tried to enter with his golden retriever, named Tuesday. He suffers from post-traumatic stress disorder and traumatic brain injury, and said the beating left him with back and neck injuries, the Post reports.
"We take these matters seriously," a spokeswoman for McDonald's told Slashfood. "We investigate all allegations to gather the facts, and where necessary, take action consistent with our policies.
"Our policy is to permit service animals to accompany customers with disabilities, in our restaurants. We comply with all applicable laws, including the American Disabilities Act."
Montalvan told the Post he was told to leave the Brooklyn McDonald's franchise last December when he entered with the dog. "Employees started yelling, 'No dogs!' and 'Get out!' " he said.
After Montalvan sent a letter to the company to complain, McDonald's put stickers on the franchise's doors saying service dogs were allowed inside.
However, when he returned on Jan. 30 to take photos of the stickers, he alleges two men in McDonald's uniforms came toward him with plastic garbage can lids and beat him for two minutes. The franchise, in the Sunset Park neighborhood of Brooklyn, did not respond for comment.
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11-24-2009 @10:30AM twopottersinlove said... That is what you get, McD's when you hire a bunch of illegals that don't know or even care to know the 'law'. They don't even want to learn the language.
Veteran, thank you for your service to the USA, and me, by the way, when you get your $10,000,000.00, which you will, easily, you can laugh at them all the way to the bank. Ignorance is unbelievable.
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11-24-2009 @10:30AM Rusty Cox said... I'll never go in another Mac D's
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11-24-2009 @10:31AM Bill said... Yeah.....stupid can't begin to describe such action!
And Mickey D's should pay up big time, the fanchise closed and new management taken over! Our veterans have enough to deal with, and animal haters are some of the worst scum on earth. Hopefully a good attorney is there ready to do business for this brave soldier!
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11-24-2009 @10:34AM eddie said... thanks for the insight cathinal and your service to our country.
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11-24-2009 @10:36AM May D said... you kidding me ? he deserves every penny. McDonalds is getting to be something else. Ive heard every thing now . Thats sick.
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11-24-2009 @11:07AM KC said... The man and his dog were allegedly beaten for 2 minutes and no one stepped in and stopped it? I find that HARD to believe! The service dog should have been clearly marked as such and the ruckus should have alerted someone to step up and stop this.
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11-24-2009 @10:53AM SLIM said... AS A FORMER COMBAT MARINE WITH SPINAL CORD INJURIES, I THINK A BUNCH OF US OUGHT TO GET TOGETHER AND KICK THE HELL OUT OF THOSE BOZO'S AND SHOW THEM HOW IT FEELS TO BE INJURED. THERE IS NO PLACE FOR THESE ASS-HOLES IN OUR COUNTRY. MCD'S SHOULD PAY OUT MORE THAN 10 MIL, THEY SHOULD HAVE TO SHOULDER THAT MAN'S MEDICAL, FINANCIAL, AND ALL OTHER BILLS HE HAS FOR THE REST OF HIS LIFE. THAT WOULD MAKE OTHERS THINK TWICE BEFORE ABUSING OUR COUNTRY'S SERVICE MEN AND WOMEN. THE STAFF RESPONSIBLE FOR THE BEATING SHOULD ALSO BE FIRED AND BLACKBALLED FROM WORKING AT ANY SERVICE RELATED BUSINESS' UNTIL THEY HAVE TO PAY TO ATTEND CLASSES THAT TEACH HOW TO ASSIST ALL DISABLED PERSONS.
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11-24-2009 @5:34PM brian said... why not sue the two men responsiable and not mc'donalds .everybody is always sueing the company's and not the people that should be held responsiable for their own actions .same goes for the police ,sue the officers responsiable for their own wrong doings against the public and not the state or city .tax payers have done nothing wrong why should we pay for other peoples wrong doings
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11-25-2009 @7:43AM Mike said... BOYCOTT McDONALDS
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11-24-2009 @11:09AM Alli said... I agree with the one statement, all McDonalds are under video surveillance. If something happened itd be on video. That being said why didnt he contact the manager of the store, the police, etc. But now he talks to a lawyer. The truth will come out when he goes to court.
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11-24-2009 @11:16AM Joe said... Vince,
That lady that got burned was at an automated drive thru coffee machine that McD's had set up alongside the regular drive thru lane. The machine shot hot coffee at her into the car and on her lap. She deserved millions!!!!
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11-24-2009 @11:19AM Alli said... and btw some of u have anger issues you need to deal with and realize your only getting the vets side of the story.
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11-24-2009 @11:19AM ANNETTE said... There is no such thing as ptsd, its just another way to milk the system for money. Get a job, obviously if you can sit in front of a computer playing the sick guy, you can work at a desk. As far as this guy is concerned, I think this guy is making most of it up and most likely doesn't have his dog proerly marked, to show it is actually a helping dog and just not some mutt tethered to his chair.
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11-24-2009 @11:26AM Ronnie said... Think this is bad, try playing there games. I dated a manager of a mcdonalds in North Carolina. She was bringing home handfuls of game pieces for her family. If they won anything they had friends to pick up there prizes. So if it is going on in one store then it is going on in all of there stores. And on top of that she would bring home bags full of food for her family and not pay for it. Contacted the main office about this and they did nothing about it. If you steal from your job you would get fired, but not at mcdonalds. So good luck playing a game that you can't win, and truth be known most of the winners are probably friends of employees. And yes I witnessed all of this, thats why I don't spend my money there anymore.
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11-24-2009 @5:57PM Proud Parent said... My Dearest Mike,
You may be a Marine, but you're an idiot. Your dog is a trained combat soldier, while Capt. Montalvan's dog is a trained Service Dog. The difference, you ask? Like the difference between a Navy Seal and a Trauma Nurse. Service Dogs go through at least a year of training to be calm and quiet while in their harnesses. I'm sure your dog has his own type of "service" collar (as most police and military dogs do) and reacts totally different when "off leash."
BTW. I'm a Vietnam vet who handled dogs over there, and I and my family have trained three Handicap Service Dogs over the years, so I'm well versed in what I say.
So, before you go spouting your bravado again, think about what you are about to say, then think again before you type it so everyone can see you're a bunch of Hooya.
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11-24-2009 @11:31AM Rob Ashworth said... My Service Dog "Rookie" has been treated to a Double Cheeseburger and and Bud Light (he usually only drinks half of it) since he stole my double cheese burger and drank my beer as a puppy. People better get used to brave men and women who served this country and were injured having live assistance. I PERSONALLY HOPE THIS VET SUES THE CRAP OUT OF MCDONALDS AND WINS. UNDOUBTEDLY RAY KROC'S VISION OF MCDONALDS HAS BEEN TRASHED. AND FOR THE RECORD "ROOKIE AND I NOW EACH AT HARDEES" Those morons who beat this man are very lucky becasue usually in a situation where the dog determinds (they are exceptionally well trained) that the master is at high risk they will take the offending party apart. Rookie would give his life for me and I for him without question or reservation. The one thing for sure is that you would know you had been in one hell of a fight.thanks for your service Captain. I promised myself that if I ever saw anyone treating a Gulf War or Iraqee Freedom soldier in the same manner we were treated when we came home from Vietnam I would go to jail to protect the safety and honor of that soldier. 5th SF Gp Ft Bragg, NC
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11-24-2009 @11:34AM sanne0303 said... Wow, I highly doubt you are a marine. A true Marine would not show such disrespect to a fellow military member.The marine core values are as follows Honor, Courage and Commitment .Maybe you should take a look at the core values of the organization you represent before posting comments like that again. I am in the Military and I would never ever show such disrespect.
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11-24-2009 @11:39AM Alli said... Seriously people get both sides of the story!!! You only heard ONE side. Thats the problem with America, no one will listen and hear both sides of the story before you make a informed opinion.
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11-24-2009 @11:47AM Justin said... To Annette:Aside from being a non-spelling bitch,you are the mutt.Get the rope and the chair and straap up,then offer this man your job!
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11-24-2009 @11:46AM Greg H. said... If he is telling the truth.
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