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Zagat Fast-Food Survey Ranks In-N-Out Burger No. 1

in-and-out burgers

The nation's best burger is at In-N-Out Burger, according to a new survey of fast-food restaurants by Zagat.

The California-based chain won top nods for its burger in the survey of 6,107 consumers. Wendy's, Burger King, McDonald's and Whataburger rounded out the top five. The second annual survey of fast food looked at both full service and traditional fast food chains. In the full service category, Red Robin won for its burgers, followed by Ruby Tuesday, the Cheesecake Factory, Steak 'n Shake and Chili's Grill and Bar.

McDonald's won for best fries, Panera Bread for salads and KFC for fried chicken.

See which coffees won after the jump.

McDonald's also won for best value menu and best value.

In the grilled chicken category, Chick-fil-A won for its offerings. Starbucks came out on top for its coffee, followed by Dunkin' Donuts, Peet's Coffee & Tea, McDonald's and Caribou Coffee.

Top Fast Food Chains

    By Sara Bonisteel
    In-N-Out Burger

    This Irvine, Calif., fast-food chain won top honors in the 2008 Quick-Track Awards of Excellence, grabbing "excellent" overall ratings from 60 percent of the survey's participants. The chain finished in the top three of eight of the 15 categories surveyed.

    Matt York, AP

    Raising Cane's

    Based in Baton Rouge, La., this new chicken-tenders chain garnered 59 percent "excellent" approval on overall customer satisfaction. Must have something to do with the sweet tea and Texas toast.

    Bill Haber, AP

    Giordano's Pizza

    This Chicago pizza favorite received a 56 percent "excellent" rating in the 2008 survey for its gooey stuffed pizza touted by the chain as "world famous."

    laffy4k, flickr

    Chick-fil-A

    The Atlanta-based chicken chain, renowned for its sandwiches and waffle fries, made the grade with 55 percent "excellent" approval.

    Chick-Fil-A

    Panera Bread

    This St. Louis-based bakery-café, which serves up artisan breads and hot panini, ranked fifth in the 2008 Quick-Track Awards of Excellence, winning 54 percent "excellent" ratings from diners.

    Panera, LLC.

    Chipotle

    The Denver-based home of the burrito bowl scored 52 percent "excellent" ratings in the survey of 93,800 diners.

    Chipotle.com

    Pei Wei

    The 2007 overall excellence winner dropped to seventh place in the 2008 survey, but the Scottsdale, Ariz.-based chain still won a respectable 51 percent "excellent" rating for its pan-Asian flavors.

    Cassandra Shie, AOL

    Firehouse Subs

    A Jacksonville, Fla., favorite blazed to eighth place in the 2008 survey, winning a 51 percent "excellent" rating from fans of its hot specialty subs.

    firehousesubs.com

    Taco Tote

    El Paso's Mexican grill, Taco Tote, made its way to the fast-food superlative list with a 50 percent overall "excellent" rating from diners in the survey.

    Getty Images

    Qdoba

    This Wheat Ridge, Colo.-based burrito chain rounds out the overall Top 10 in the 2008 Quick-Track Awards of Excellence with a 49 percent "excellent" rating from customers.

    Business Wire/AP



The survey ranked everything from top ice cream (Ben & Jerry's Scoop Shops) to smoothies (Smoothie King), and ranked restaurants in a "Top Food" category. On the fast food front, In-N-Out Burger won among large chains, Wendy's took top nods for mega chains and Ben & Jerry's Scoop Shops won for quick-refreshment shops. P.F. Chang's China Bistro won the top food nods for full-service chains.

[Via Zagat]

What do you think of this Zagat survey?
On the money817 (61.5%)
Off the mark379 (28.5%)
Where's the beef?133 (10.0%)

Filed Under: Food News, Fast Food
Tags: in-n-out burger, In-n-outBurger, survey, zagat

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Reader comments (Page 2 of 2)

paul de florio

6-09-2009 @5:19PM paul de florio said... What no Hardees? Wendys, Burger King, Whataburger? Are you s******g me? They nare not even real beef. Hardees lacks charisma and get little publicity(although the Padma ad is superb)but they make a really good, tasty burger. Maybe Zagat's should stick to what it knows best, oil changes!

paul

tallahassee
Reply

Lee

6-09-2009 @5:20PM Lee said... I tried Five Guys for the first time two months ago. End result, I got food poisioning and sat on the toliet for rest of the day. NASTY is the word to describe Five Guys. I lived in California for many years, and yes, In-N-Out burgers put Five Guys so called burger to shame. I would warn anyone thinking of eating at Five Guys to beware!
Reply

jerry

6-09-2009 @5:31PM jerry said... In and out sucks! taste like cardboard!
Reply

jon

6-09-2009 @5:38PM jon said... Here in the south Whataburger is your best bet for fastfood burgers there is also a chain called Jucies Hamburgers and they are very good, like you would make at home fried in a castiron skillet. KFC I guess rules world wide for chicken and its ok but almost every town has a joint that actually makes better fried chicken
Reply

jeremy

6-09-2009 @6:03PM jeremy said... Culver's Butter Burger is definitely the best. Five Guys and In-n-Out Burger tied for number 2.
Reply

amanda

6-09-2009 @5:59PM amanda said... Help me win a scholarship!!! Go to this page and vote for my pictures!!! Thanks!! www.brickfish.com/rechoppy92
Reply

Matt--Almost Done With LS!

6-09-2009 @6:33PM Matt--Almost Done With LS! said... WHERE THE HELL IS 5 GUYS?!?!?!? They are by far better than anything on this list! Look at how many posts are demanding 5 guys... Zagat was definetly paid off by someone
Reply

LSP

6-09-2009 @6:50PM LSP said... GRILL A BURGER RULES! ! ! ! Fantastic taste and bun. The fries are to die for and the ONION RINGS FANTASTIC
Reply

Bearic

6-09-2009 @7:41PM Bearic said... You have to try my favorite burger recipe. It's so good!
http://www.dailyyummy.com/recipes/beef/teriyaki-burger
Reply

Sandra

6-09-2009 @7:53PM Sandra said... STARBUCKS ---- Helloooooo...... The Coffee Bean wins hands down. Always was the best EVER way before Starbucks hit the universe.
Reply

SaraFist

6-12-2009 @5:09AM SaraFist said... I'm with Jeremy and BurguerBoy: Cilver's and Popeye's were both robbed.

KFC being on the list certainly shows how worthless a Zagat is; their chicken in disgusting.
Reply

Annoachi

6-10-2009 @2:29AM Annoachi said... How can Starbucks beat Peets unless the testers didn't want coffee but sugary milk with a coffee aftertaste.
Reply

jptech

6-09-2009 @11:20PM jptech said... five guys anyone?

steak and shake?

char hut?
Reply

Elsie

6-10-2009 @11:15AM Elsie said... Aren't macdonalds fries made from potato paste?

(disclaimer: I would not eat at macdonalds under any circumstances, not food imho)
Reply

Dude

6-10-2009 @7:42PM Dude said... I like Burger Queen best.
www.burgerqueen.com

Reply

Barb Salinas

6-10-2009 @10:37PM Barb Salinas said... The thing I like best about In-N-Out is their Wrap Burger. No bun, just a really good burger wrapped in lettuce so it doesn't drip. Great for us dieters!
Reply

36 Comments / 2 Pages

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