Complain Creatively and Ye Shall Receive - Virgin Responds to Complaint Letter

by Monika Bartyzel, Posted Jan 30th 2009 @ 10:00AM

Remember that godawful Virgin food I showed you the other day, and the creative letter written to complain about it? Well, it looks like if you make something entertaining enough that it spreads like wildfire through the Internet, you may just get a response.

The Consumerist reports that Virgin Atlantic have invited the unhappy passenger to "come to the airline's catering house next month, to help select the food on future Virgin flights." As Consumerist says, this is definitely a publicity stunt and not the best "gift" for their passenger.

Think about it. People are choosing this food. I'd bet my bottom dollar that the food they pick isn't quite what what ends up on the passenger's tiny table, because who would pick slop that looked like that anyway? Now give him the option to help choose the dinners and police the airline every few months for quality control purposes? That would be a sweet gig.

Filed Under: On the Blogs
Tags: quality control, QualityControl, Richard Branson, RichardBranson, Virgin airline, virgin airlines complaint letter, VirginAirline, VirginAirlinesComplaintLetter