
Imagine for a moment that you went to a local bakery and got a loaf of your favorite raisin bread. When you get it home you find small rocks are in the mix. Would you accept five bucks as compensation from the bakery?
That's what one customer in Somerville, Massachusetts did. As reported by The Consumerist, Michael Snyder originally asked for five more loaves of the raisin bread, but the bakery offered $5 and he took that. Apparently the raisins were from Chile and used an older production method that makes it easier for debris to get into the raisin supply. The bakery sent back the rest of the raisins.
There has been no talk about any injuries from the rocks, so I assume everyone is fine. I also suppose that things happen and you just need to be able to take things in stride, but five dollars? What would you do in a similar situation?

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8-14-2008 @6:38PM nick said... i was in a situation like this once. i got a subway sandwich with a knife in it. so i pulled out the knife ate the sandwich washed the knife and put it in my knife drawer. i could have taken it back made a huge scene or worse bit into the sandwich and sue subway for a damages but i didnt get hurt. i saw the knife, and was fine. some people milk the world in the worst ways. 5 bucks is cool probably enough for another loaf.
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8-14-2008 @7:35PM Almost Vegetarian said... Heaven knows, this is not the first time something like this has happened. How about a salad, complete with wood (go here for pictures): http://almostvegetarian.blogspot.com/2008/07/does-your-salad-have-wood.html
Scary stuff.
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8-14-2008 @8:14PM Dr. Electro said... I found steel wool in my mashed potatoes at a Navy chow hall. I asked for more spuds. I ate my second helping of mashed potatoes without further incident.
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8-14-2008 @8:50PM Rob O. said... Goodness, sometimes it seems that people are awfully hasty to forget that we're all human and therefore fallable.
Getting a replacement loaf or item or equal value is enough - getting a replacement and another freebie is certainly generous. But beyond that, the customer is just being opportunistic and a bit greedy.
I certainly hope he nevers makes a mistake...
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8-15-2008 @1:04AM doodoolemonque said... Any of those familiar with the coffee biz, know that coffee is passed over a magnet to draw out any bits of metal picked up on the ol' finca. It is also, often, drawn up a silo by suction set at a specific power, such that any rocks, or other non-metallic pieces, heavier than a coffee bean are left at the bottom of the silo.
Few farms, especially those in rural 3rd world nations, have the luxury of creating a sanitary environment where nature and its randomness have no part. I believe this is different than a modern food processing plant. As most readers probably know, the products of these modern marvels are allowed a variety of defects; spider legs and rodent hairs in a bottle of baby food, while regulated by the US government, are expected and their existence in these products is provided for by regulation. If this country's best construction methods and operational processes cannot prevent the admission of "foreign" objects in the food we eat, why would we expect the impoverished farms and cheaply constructed factories of El Salvadore to perform to a higher standard?
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8-15-2008 @8:59AM Gobo said... When Pigs Fly (the bakery in question) is a great place. The people there are genuinely baffled that their raisin supplier would send them pebbles. I'll continue to eat their amazing chocolate bread and if there are rocks in it, I'll chuckle and let them know.
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8-15-2008 @9:25AM George B. said... I think five dollars is more than enough compensation for this(provided the loaf was cheaper). If this is a local bakery with a good product, do you really want to put them in trouble by demanding more?
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8-16-2008 @6:03PM Meg said... I'd trade it in for a nice crusty french loaf. And probably not order their raisin bread again.
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8-16-2008 @11:59PM Unknown said... I'm quite surprised at the reactions. Maybe it's the way the question was based or the reader base you have, but I would much rather live in a world that would brush of slight errors like this than sue the hell out of everything.
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