Papa John's is planning to roll out pizza to consumers in 10 minutes or less! The third largest pizza delivery
chain in the United States is releasing what will be the fastest made-to-order pizza ever. Guaranteed.
Basically, Papa John's is promising that its Papa's 10 Minute Carry-out Customer Guarantee will have your pizza made-to-order and completely ready for handoff in not more than 10 minutes or it will be free. The offer will apply only to carry-out orders during lunchtime, but a company spokesperson said that they are in the process of upgrading their ovens in one third of their stores, cutting total pizza baking time from 6 to 4 minutes. The company is currently missing the 10-minute mark less than 1% of the time at its test stores. The move is designed to allow thechain to compete with fast food establishments like Jack in the Box and Wendy's, where customers can spend an average of 10 minutes in line at the drive-through.
A Pizza Hut spokeswoman said "In our experience, freshly baked, high-quality pizza takes more than four minutes. And we think it's worth waiting for." If the Papa John's promotion fails, it could be costly for the company. If customers don't perceive a change in the quality of their pizzas, though, this could en enough to make other pizza companies reevaluate their timing, too.
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Reader Comments (Page 1 of 1)
4-26-2006 @ 11:33AM
Albany Jane said...
Wait, Pizza Hut is talking about high quality? Isn't that the company that puts garlic butter spray on everything? Ooookay
I'm just sayin'...
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4-26-2006 @ 11:54AM
Justin T. said...
Here's the thing:
I used to work at a Papa John's a few years ago and they chronically undercook all their pizzas, anyway. I can't imagine this fixing that.
Do youself a favor, if you're getting Papa, ask to get the pie well-done. It's like eating a different pizza.
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4-26-2006 @ 11:56AM
Nicole Weston said...
Good advice, Justin T. - thanks!
Reply
4-26-2006 @ 1:19PM
Rashid said...
A quality pizza should take more than 4 minutes? Thats lunacy, a REALLY good pizza should take under 3 minutes. Pizza is one of those things thats actually better if its cooked faster. Obviously that rule doesn't apply to frozen pizza.
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4-26-2006 @ 3:38PM
B said...
When I was younger, Pizza Hut had a 10 minutes or it's free Guarantee for thier lunchtime personal pan pizzas. I discovered that if you showed up during the busy time, they could never meet the time-limit, and one summer I got pizza once a week for free.
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4-26-2006 @ 6:47PM
Heather said...
Funny, when I walked into Dominos tonight here, it took them 10 minutes or less to make up our pizza, cook it, put it in a box and hand it over to us. Does pizza really take that much longer at Papa Johns in the US? Delivery always seems to take an extra 30 minutes of messing around and actually getting it to your doorstep.
As far as quality, none of the brands mentioned (or even just the word "brand" says it all in this case) are exactly high standard...
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4-27-2006 @ 3:07PM
Sharni said...
I work at a Domino's store in Australia and we quote 15 minutes for a pick up pizza. Any time outside of our very high peak times, we can easily get a pizza to the customer in under 10 minutes. Our oven time is approximately 7 minutes and it takes only 30 seconds to make a decent pizza. We quote 15 minutes to allow time for error. We can make a pizza, take it out of the oven, inspect it, notice a fault and then create a whole new pizza and get that in and out of the oven in just about the 15 minutes. At the end of the day, it all comes down to the efficiency of the staff.
By the way, we dont have Papa John's down here... but I havent ever heard anything positive about it :-)
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